Accessibility Statement

Last updated: January 2026

Our Commitment to Accessibility

Flowers By Opal & Jr is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We believe everyone should be able to access our floral services and information about our business, regardless of ability. We strive to ensure that our website is accessible to the widest possible audience, including those using assistive technologies.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities. Conforming to these guidelines helps make the web more user-friendly for all people.

We have taken the following measures to ensure accessibility:

  • Semantic HTML structure with proper heading hierarchy
  • Sufficient color contrast ratios (WCAG AA minimum)
  • Keyboard navigation support for all interactive elements
  • Alt text for all meaningful images
  • Form labels and error messages properly associated
  • Skip link for bypassing navigation
  • Responsive design for various devices and screen sizes
  • Focus indicators for keyboard users
  • ARIA landmarks for page structure

Accessibility Features

Navigation

  • Skip to main content link for keyboard users
  • Consistent navigation structure throughout the site
  • Clear visual focus indicators
  • Logical tab order

Content

  • Clear and simple language
  • Proper heading structure (H1-H6)
  • Descriptive link text (no "click here" links)
  • Alt text for all images
  • Sufficient color contrast

Forms

  • All form fields have associated labels
  • Required fields are clearly marked
  • Error messages are descriptive
  • Form can be navigated using keyboard

Visual Design

  • Responsive design works on all screen sizes
  • Text can be resized up to 200% without loss of functionality
  • Color is not the only means of conveying information
  • Clear visual hierarchy

Known Limitations

Despite our best efforts, there may be some limitations:

  • Third-party content (such as Google Maps) may have its own accessibility limitations
  • Some older PDF documents may not be fully accessible
  • Video content (if any) may not have captions

We are actively working to address these limitations and improve accessibility.

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (NVDA, JAWS, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

We test our website regularly to ensure compatibility with these technologies.

Third-Party Services

Our website uses the following third-party services:

  • Formspree: Used for form submission processing. We have selected this service for its security and reliability, though third-party accessibility may vary.
  • Google Maps: Used to display our location on the contact page. Google Maps has its own accessibility features and limitations.

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter any barriers or have suggestions for improvement:

We try to respond to accessibility feedback within 5 business days.

Alternative Access

If you are unable to access any part of our website or need assistance with placing an order, please contact us directly by phone or visit our shop in person. We are happy to assist you with:

  • Placing flower orders over the phone
  • Discussing custom arrangements
  • Providing information about our services
  • Answering any questions about our business

Our staff is available during business hours: Monday through Saturday, 9:00 AM to 6:00 PM.

Ongoing Efforts

We are committed to ongoing accessibility improvement. Our efforts include:

  • Regular accessibility audits of our website
  • Training our staff on accessibility awareness
  • Monitoring accessibility guidelines and best practices
  • Implementing user feedback
  • Staying informed about new accessibility technologies

Formal Complaints

If you have filed a complaint with us about website accessibility and are not satisfied with our response, you may contact:

  • U.S. Department of Justice Civil Rights Division
  • 950 Pennsylvania Avenue, NW
  • Washington, DC 20530
  • www.ada.gov

Updates to This Statement

This accessibility statement will be reviewed and updated regularly. We will post any changes on this page with an updated revision date.

Contact Us

For questions about this accessibility statement or to request assistance, please contact us:

  • Business Name: Flowers By Opal & Jr
  • Address: 710 Washington Street NW, Gainesville, GA 30501
  • Phone: +1 (628) 243-23-96
  • Email: [email protected]
  • Hours: Monday-Saturday, 9:00 AM - 6:00 PM