Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing and using the Flowers By Opal & Jr website (the "Site") and our floral services (the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or Services.

We reserve the right to modify these Terms at any time. Your continued use of the Site or Services after any changes constitutes acceptance of the revised Terms.

2. Description of Service

Flowers By Opal & Jr provides floral retail services, including but not limited to:

  • Fresh flower arrangements and bouquets
  • Wedding and event floral design
  • Funeral and sympathy flowers
  • Gift baskets and potted plants
  • Local delivery services in Gainesville, GA and surrounding areas
  • Custom floral design services

Our website provides information about our services, allows customers to submit inquiries and orders, and displays examples of our work. The images on our website are representative examples and actual arrangements may vary based on seasonal availability and flower supply.

3. Eligibility

To use our Services, you must:

  • Be at least 18 years of age or have parental/guardian consent
  • Provide accurate and complete information when placing orders
  • Have the legal capacity to enter into a binding agreement
  • Comply with all applicable laws and regulations

4. User Responsibilities

As a user of our Site and Services, you agree to:

  • Provide accurate and truthful information in all orders and communications
  • Use the Site only for lawful purposes
  • Not impersonate any person or entity
  • Not interfere with or disrupt the Site or servers
  • Not attempt to gain unauthorized access to any part of the Site
  • Not use automated systems or software to extract data from the Site
  • Notify us immediately of any unauthorized use of your account or information

5. Prohibited Uses

You may not use the Site or Services:

  • For any unlawful purpose or in violation of any laws
  • To transmit spam, advertisements, or other unsolicited communications
  • To distribute viruses, malware, or other harmful code
  • To harass, abuse, or harm another person
  • To collect personal information about other users without consent
  • To interfere with or circumvent security measures
  • To engage in any activity that damages our reputation or business

6. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of Flowers By Opal & Jr or its content suppliers and is protected by United States and international copyright laws.

You may not:

  • Reproduce, modify, or distribute any content from the Site without our prior written consent
  • Use our trademarks, service marks, or trade names without permission
  • Create derivative works based on our content
  • Remove any copyright or proprietary notices from any materials

Users who submit content through our forms (such as custom order requests) grant us a limited license to use that content solely for the purpose of fulfilling their order and providing customer service.

7. Orders and Payments

When placing an order:

  • All prices are subject to change without notice
  • We reserve the right to refuse or cancel any order
  • Payment must be made in full before order fulfillment
  • We accept major credit cards, debit cards, and cash (for in-person orders)
  • Prices do not include delivery fees, which are calculated separately

Due to the nature of fresh flowers, actual arrangements may vary from photographs based on seasonal availability, flower quality, and designer interpretation. We reserve the right to substitute flowers of equal or greater value when necessary.

8. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR RELIABILITY OF CONTENT

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We make no guarantees regarding:

  • Flower longevity or vase life
  • Exact color matching of flowers
  • Specific flower availability
  • Delivery times beyond our control

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLOWERS BY OPAL & JR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • LOSS OF PROFITS
  • LOSS OF DATA
  • PERSONAL INJURY
  • PROPERTY DAMAGE
  • CLAIMS BY THIRD PARTIES

Our total liability for any claim arising from the Site or Services shall not exceed the amount paid by you for the specific order or service giving rise to the claim.

We are not responsible for:

  • Delays or failures due to circumstances beyond our control
  • Flower condition after delivery
  • Allergic reactions to flowers or plants
  • Recipient unavailability

10. Third-Party Services and Links

Our Site may contain links to third-party websites or use third-party services. We are not responsible for the content, privacy practices, or terms of any third-party sites or services. Use of third-party services is at your own risk.

We use the following third-party services:

  • Formspree for processing form submissions
  • Google Maps for displaying our location

These services are subject to their own terms and privacy policies.

11. Indemnification

You agree to indemnify, defend, and hold harmless Flowers By Opal & Jr, its officers, employees, agents, and affiliates from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from:

  • Your use of the Site or Services
  • Your violation of these Terms
  • Your violation of any rights of a third party
  • Any content you submit through the Site

12. Termination

We reserve the right to terminate or suspend your access to the Site and Services at any time, without notice, for any reason, including but not limited to:

  • Violation of these Terms
  • Conduct that we determine to be harmful to our business or other users
  • Legal requirements or requests from law enforcement

Upon termination, your right to use the Site and Services will immediately cease. Provisions that by their nature should survive termination shall remain in effect.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the use of our Site or Services shall be resolved exclusively in the state or federal courts located in Hall County, Georgia.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Information

For questions about these Terms of Service, please contact us: